Effective date: 1 September 2023
At Dare to Glam, we are committed to providing you with the best shopping experience. If you are not completely satisfied with your purchase, we offer a flexible refund policy to ensure your satisfaction. Please read the following guidelines carefully:
- Eligibility for Refund:
- To be eligible for a refund, you must initiate the return process within 15 days from the date of delivery.
- The product(s) must be unused, unopened, and in its original packaging with all seals intact.
- Products that are marked as "Final Sale" or "Non-Returnable" at the time of purchase are not eligible for refunds.
- Refund Process:
- You may be required to provide proof of purchase, such as your order number or receipt.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original method of payment within 7 business days.
- Return Shipping:
- You are responsible for the cost of return shipping unless the return is due to an error on our part.
- We recommend using a trackable shipping method to ensure the safe return of your items.
- Damaged or Incorrect Items:
- If you receive a damaged or incorrect product, please contact our customer support team within 7 days of receiving the item. We will provide instructions for return and replacement.
- Refund Exceptions:
- We cannot offer refunds for gift cards or downloadable products.
- Refunds for international orders may be subject to different terms and conditions, including additional shipping fees and customs duties.
- Contact Us:
- If you have any questions or concerns regarding our refund policy, please reach out to our customer support team at [customer support email]
Dare to Glam reserves the right to amend or update this refund policy at any time. Please review this policy periodically for any changes.
We value your trust and appreciate your business. Thank you for choosing daretoglam.com for your cosmetic needs.