Last Updated: 15/08/2023
Information We Collect
- Personal Information: We may collect your name, email address, shipping address, and payment information when you make a purchase.
- Usage Information: We automatically collect information about your interactions with our website, such as your IP address, browser type, and pages visited.
How We Use/Share Your Information
- Provide Services: We use your personal information to process orders, deliver products, and provide customer support.
- Improve Experience: We analyse usage data to enhance our website's functionality and improve user experience.
- Marketing Communications: With your consent, we may send you promotional emails about our products and offers.
- Third Parties: We may share your information with trusted third-party service providers to fulfill orders and provide services (such as Shopify)
- Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests.
- Opt-Out: You can unsubscribe from marketing emails at any time by following the instructions in the email.
- Access: You can access and update your personal information by logging into your account.
- We implement industry-standard security measures to protect your information from unauthorized access or disclosure.
- Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to this Policy
- We may update this policy from time to time. Any changes will be posted on our website.
Under the General Data Protection Regulation (GDPR), users have several rights when their personal data is processed by an e-commerce website:
1. Right to Access: You can request information about what personal data the website collects and processes about you.
2. Right to Rectification: You can request corrections to your inaccurate or incomplete personal data.
3. Right to Erasure: You can request the deletion of their personal data under certain circumstances, such as when the data is no longer necessary or when consent is withdrawn.
4. Right to Restriction of Processing: You can request that the processing of your personal data be limited in certain situations.
5. Right to Data Portability: You can request a copy of their personal data in a structured, machine-readable format to transfer to another service provider.
6. Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing.
7. Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affect you.
For more information on where your personal data will be stored, transferred and processed, and compliance with GDPR, please see Shopify’s GDPR Whitepaper.
Cookies are small pieces of data that are stored on a user's device when they visit a website. These data files are created by websites and can serve various purposes, such as remembering user preferences, tracking user behaviour, and enabling certain website features. In the context of an e-commerce store, cookies play a crucial role in providing a seamless and personalized user experience.
Here are some types of cookies that We commonly use for the functioning of our e-commerce store:
1. Session Cookies: These temporary cookies are essential for maintaining a user's session while they navigate through the website. They enable features like adding items to the shopping cart and proceeding to checkout.
2. Authentication Cookies: These cookies help authenticate users, allowing them to access their accounts, view order history, and manage their personal information.
3. Shopping Cart Cookies: These cookies store information about the items in a user's shopping cart, ensuring that the cart contents are retained as the user moves around the site.
4. Preference Cookies: These cookies remember user preferences, such as language settings, currency preferences, and display options, to enhance the user experience.
5. Analytics Cookies: While not strictly necessary for functioning, analytics cookies track user behavior on the website. They help store owners understand how visitors interact with their store and identify areas for improvement.
6. Third-Party Cookies: These cookies come from third-party services integrated into the e-commerce store, such as payment gateways or social media plugins. They may be necessary for specific features to work, like processing payments or sharing products on social media.